PariMatch is popular among sports betting fans not only because of the impressive selection of events, varied slots, and favorable odds but also because of the customer-oriented customer support service. It employs qualified staff who take questions from users 24 hours a day, seven days a week. As a rule, the answers to most questions are already available in the FAQ section of PariMatch casino, but if the problem requires the intervention of experts, customers can contact the support service. PariMatch offers several ways to contact the consultants: hotline, email, feedback form, live chat, and popular messengers.
The easiest and fastest way to ask a question is to call one of the hotline numbers. It will take from two to five minutes to wait for an available tech support employee. PariMatch support service accepts calls 24 hours a day (even on holidays) and there are separate numbers for citizens of some countries:
Hotline for residents of PariMatch casino in Vietnam – call 0-800-210-410.
Appealing by E-mail
Registered players in PariMatch can send a message to the support service by e-mail. To solve a question or a problem related to the work of the site or a personal account, it is enough to write an email to [email protected] It may take up to 12 hours for a request to be processed, so e-mail cannot be called the fastest way. There are two separate mailboxes for media staff and partner suggestions. Questions from journalists are accepted at [email protected], and partner suggestions can be sent to [email protected]
Contact form on the website
In the “Support service” block on the PariMatch casino website there is a feedback form from the technical support, but this method should also be used to solve situations that do not require immediate intervention, as employees may consider a request for a few hours. To send a message, it is necessary to specify:
- Email address and (optionally) phone number.
- Account number.
- The subject of the issue and describe the question or problem directly.
- Other ways
First of all, on the main page of the official website PariMatch casino, there is a live chat – technical support specialists are in it around the clock and answer questions for a maximum of two to three minutes. The user only needs to enter his name or email address and ask a question or describe the problem. The chat button is in the lower right corner of the screen. In addition, technical support takes questions in messengers.